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ACF: What's in a name?
ACF is a solutions-oriented business that applies corporate finance (hence its name: applied corporate finance) to satisfy a company's needs and which also empowers companies to do this themselves through focused practically-oriented training.
Corporate Finance is a term that encompasses a multitude of financial activities undertaken by companies to enable them to exist, function, grow, and increase in value.
ACF can count on many years of experience of corporate finance and can apply this to satisfy companies' needs in many ways. The most obvious way is finding the right finance, but also in ways ranging from: managing financial risks such as interest rate, currency and operational risks, selecting financial software, advising on the optimum capital structure, and drafting a treasury policy.
To empower companies to apply corporate finance themselves, ACF also provides focused practically-oriented training to employees and directors.
ACF’s commitment to you
ACF is committed to offering you a high standard of service, and supports the Financial Services Authority’s initiative: ‘Treating Customers Fairly’.
ACF recognises it and you have everything to gain if ACF looks after your best interests and treats you fairly in all its dealings with you.
ACF will:
- provide you with clear information about the products and services it offers, including fees and charges
- ascertain your individual needs, preferences, and circumstances before recommending a product
- only recommend a product that it considers suitable for you and that you can afford – and always the most suitable from the available options
- not recommend a product if one it considers suitable cannot be found
- encourage you to ask if there is something you do not understand
- give you access to a formal complaints procedure should you become unhappy with its service
How you can help ACF
To give you the most appropriate advice, ACF will ask you to let it know:
- as much as possible about your income and outgoings, to enable it to properly assess how much you can afford
- of changes in your circumstances that might affect your ability to repay a mortgage or other product
- if there is any aspect of its service or products discussed or recommended, that you do not understand
- if you think there are ways it can improve its service
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